I’m Chris M Waters, a Lead Platform Software Engineer at First Dollar with 10+ years of professional experience building cloud-native platforms, APIs, and internal tooling. My background is strongest on the back end: distributed systems, event-driven architecture, CI/CD, and observability. I care a lot about developer experience: clearing roadblocks, mentoring engineers, and making systems faster and more reliable to ship.
# experience
Lead Platform Software Engineer
First Dollar · May 2026 – present
Staff Software Engineer
Mastery Logistics Systems · May 2022 – May 2026
- Provided technical leadership and guidance to the engineering team
- Cut CI workflow time by more than 60% by resolving pipeline bottlenecks, including memory leaks in the test suite
- Designed and built internal tooling to improve developer productivity
- Built and maintained workflows to build and deploy Docker containers
- Wrote logging guidelines that improved observability in New Relic
- Tested and documented KEDA autoscaling for Kafka consumers
- Brought AI-assisted development into day-to-day programming work
Lead Engineer
Cognizant Softvision · Minneapolis, MN · Sep 2021 – May 2022
- Oversaw offshore development efforts within the team
- Provided technical approach guidance on stories in a Scrum workflow
- Collaborated with other development teams to provide cross-team support
Senior Software Engineer
Further · Minneapolis, MN · Feb 2019 – Sep 2021
- Led migration of the claims processing engine to a cloud-native architecture with parallel processing
- Built automated testing for mission-critical systems, cutting regression testing from 2 weeks to 2 minutes
- Developed APIs on AWS using Node.js and Lambda serverless functions
- Deployed to AWS production environments following release procedures
Joined as a contractor through Alliance of Computer Professionals and converted to full time in August 2019.
Software Engineering Consultant
Avanade · Minneapolis, MN · Jun 2018 – Feb 2019
- Led development integration with internally built embedded devices
- Maintained web-based application management tools
- Built and distributed internal tools for debugging and support
- Received the Midwest Go Team Award (Oct 2018) for developing and presenting a proof-of-concept mobile application to the client
Senior Software Engineer
Calabrio · Minneapolis, MN · Jun 2017 – Jun 2018
- Spearheaded unit testing of JavaScript code with Jest
- Mentored fellow UI engineers on development and testing
- Refactored legacy pages to modern standards and frameworks
Software Engineer
Robert Half Technology · Des Moines, IA · Sep 2016 – Jun 2017
- Full-stack web development with SQL, C#, and AngularJS
- Built ETLs for reporting, including transfer to an external Azure instance
- Wrote unit tests across front-end, back-end, and SQL code
Software Engineer
R&D Industries / Thinix · Ames, IA · Dec 2012 – Sep 2016
- Project manager, architect, and lead developer for the Okoboji.com rebuild
- Built C# web applications with ASP.NET MVC and managed SQL databases
- Integrated PayPal, Chargify, Twilio, Facebook, and Twitter APIs
- Spearheaded unit testing initiatives for C# and JavaScript
- Recruited, interviewed, and mentored candidates for the internship program
- Co-authored a patent application that was granted to the company in 2021
Programming Intern
Venteura Inc. · Aug 2012 – Dec 2012 · official title: “Computer Wizard”
# skills
languages JavaScript/TypeScript, C#, SQL, GDScript
frameworks Node.js, Fastify, GraphQL, Next.js/React, Nx/Lerna
data MSSQL, MySQL/MariaDB, MongoDB, DynamoDB, Redis, Kafka
platforms AWS, Azure, Kubernetes, KEDA, New Relic
devops Docker, GitHub Actions, Argo CD, CI/CD
testing Jest, Ava, Tape, Intern, Chai, Sinon, Playwright
tools Git, VS Code, GitHub Copilot, Claude, Postman/Insomnia
practices Agile/Scrum, automated testing, observability, mentoring
# patents & recognition
- Patent: Devices, system and method for associating a tangible asset with a website or target URL. Co-authored at R&D Industries; granted in 2021.
- Midwest Go Team Award, Avanade (2018), for building and presenting a proof-of-concept application to a client.
# education
Iowa State University, B.S. in Software Engineering (ABET-accredited program), 2013
$ ./connect –with chris